Contact
Feature request? Bug report? Send it over and help improve TradeReviewPro.
Use this page to request features, report bugs, and share workflow ideas without hunting for the right place to send them.
- Feature requests welcome
- Bug reports welcome
- Billing help available
- No uploads happen automatically
How to help reproduce the problem faster
The more clearly you describe the issue, the faster it can be reproduced and fixed. You do not need technical language to send a useful report.
- What you were trying to do
- What you expected to happen
- What actually happened instead
- Which tier/app you were using (Recorder, Cutter + Player, or Complete)
- Optional screenshot or short clip if you want to share one
The forms below open in a pop-up and guide the report details step by step, so it is easy to send a clear issue report or feature request.
Simple, direct communication
Practical feedback is welcome. Small issues are worth reporting, and good suggestions help shape the product.
- No need to know technical terms to report a problem
- Feature ideas can be rough - even a short description helps
- Sharing files is optional and always your choice
- Nothing is sent from the software automatically
Contact options
Easy ways to reach TradeReviewPro
Choose the contact method that fits your situation best. More support channels will be added here over time.
Best for new ideas, workflow improvements, and "it would be amazing if..." requests.
Best for crashes, broken actions, wrong output, playback issues, and trial/download problems.
Best for longer messages, billing questions, lost-key help, and follow-up after a bug report.
tradereviewpro@gmail.comUse this for subscription questions, payment issues, access after payment, or if you need help locating your key.
What happens after you reach out?
Reports are reviewed and prioritized so important issues are addressed quickly and useful requests can shape upcoming updates.
- Feature requests are reviewed for usefulness, frequency, and implementation effort
- Bug reports are prioritized by severity and how many users they affect
- Billing and access issues are reviewed as quickly as possible because they block use
- If more info is needed, you can be contacted through the channel you choose
- Release notes and changelog links will document shipped fixes
What to include for billing or access help
The most useful details are the plan you bought, the Paddle billing email, the approximate charge date, and whether the issue is billing, checkout, or subscription-key related.
Privacy reminder for support
TradeReviewPro does not collect or upload your trading files automatically. If you share a spreadsheet, screenshot, or video clip for troubleshooting, you choose exactly what to send and how to send it.
Keep exploring
See pricing, workflow, and what each tier includes
Jump from support questions back into plan comparison and product details without losing context.